FAQs

How do I know what size to order?

2Where is my order?

When the order is dispatched the tracking number is send through SMS. you can always copy that tracking number and check it on http://mulphilog.com/.

What if I need to change my order?

You can always replace the item you want before it is shipped. Please call 03454156533 to change the item.

What payment methods do you accept?

Bank Transfer / Cash On Delivery

Can I return or exchange something? How do I do that?
Please visit our Return policy page for complete information. 

What if my items are damaged or defective?
We work hard to bring you great quality, but we know we’re not perfect. If you ever receive a damaged or defective item, please let us know  within 3 days of receipt of your order.

How do I exchange an Item?

You just have to follow these steps:

1) Fill the replacement form https://cdn.shopify.com/s/files/1/0319/9739/5079/files/Return-Exchange-Form.pdf?

2) Send the item to the warehouse: Devogue Warehouse 25B Usman Block Faisal Colony 2 Okara.

3) Get your replacement in 3 days.

How much do you charge for shipping?

We charge Rs200 on all orders.

I am interested in buying a product that is not available anymore, what can I do?

You can always contact us on page to get update on it.